RingCentral Answering Rules Feature
With the Answering Rules from RingCentral, you can easily and quickly configure your call settings to suit your current needs. You can route callers to extensions or to voicemail, depending on the time and date of the call, the number of the caller and the number dialed. You can have different answering rules for every extension and number that you have. You can strategize how you will design your phone system and be able to maximize your business communications.
Date, time or date range routing
You can route calls based on your set schedule. Have different answering rules and greetings for business hours and after hours. Route calls to your specified phone line and play custom greetings for different dates and occasions such as holidays and vacations. |
|
Caller ID routing
You can set call routing rules for specific numbers. For example, key contacts such as family and business partners are routed straight to your mobile phone, while other contacts are directed to your office phone or to voicemail. Your sales department or customer support service can also have schedules to distribute calls evenly throughout the day or week. |
|
Dialed number routing
You can set different rules for your extensions and other RingCentral local and toll free numbers. |
|
Create Answering Rules online
Manage your system by setting your answering rules through the online tools from RingCentral. |
Feature-packed
Your RingCentral account comes with all the features you need to achieve a more cost-effective communications system that gives you the flexibility you need in managing your communications. Learn more...
|
|
|
Answering Rules
