Every local or toll-free RingCentral number includes its own Auto-Receptionist.
Customize your auto-receptionist >>
- Play pre-recorded personal greetings.
- Screen calls.
- Mange voice and fax messaging.
- Forward calls to multiple personal numbers.
- Track you or your employees down at temporary numbers.
- Play music on-hold.
- Send notifications for voice and fax messages by email, SMS and phone.
- Communicate with callers through text-to-speech messaging.
Answering the call >>
Callers will hear options such as:
- Press 1 for service, press 2 for sales, press 3 for account information…
- Press 1 for John Smith, press 2 for Jane Doe…
- If you know the number of the party you’d like to reach…
Enhance the professional image of your company >>
Set up a virtual office >>
Allow callers to access different employees, departments or messages to grow your business.
Use messages on hold to:
- Answer frequently asked questions.
- Give directions to your office.
- Announce a new product, service or event.
Reduce your hang-up rate >>
- On-hold music extends the length of time callers are willing hold.
- Choose to interrupt music on hold with messages that play at timed intervals.
- Select default or customized voice prompts, that encourage callers to wait.
Use regional settings for area code and hour formats >>
- Set home country area code at both company and user level
- Choose between 12-hr and 24-hr format