Call Logging, a RingCentral Call Management Feature
RingCentral call logs keep an extensive record of all your calls and transactions, as well as details such as name of caller, time, date, length of the call and result of transaction.
Through call logs, you can easily and systematically keep track of all your communications. Use it for transaction tracking, billing and business metrics and expense reports. You can also search specific calls according to date range, type of call, extension or phone number. You can download your call logs to your computer, print or analyze data through other software.
Use archives for sales leads
Every call and fax transaction is saved in your call log, so information is readily available if you need to know if and when a client called. All records are date and time stamped, providing you with the information you need. You can access your call logs anytime, and no record is ever deleted. |
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Search and manage your call logs
You can quickly find a specific call or fax by entering one or more of the following information: date, time, type of transaction, direction of the call, extension or Caller ID. To make searching easier, you can organize your call logs and arrange the lists according to your preferred arrangement. |
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Retrieve your call logs through email or your online account
You can download your call logs to your Microsoft Excel workspace and have the data analyzed. This provides business owners and managers an easy way to keep track of the frequency and volume of calls and other transactions.
Your call logs can also be sent to you or your employees’ email addresses manually or through a scheduled delivery. |
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Instantly return calls and messages with a click of the mouse
Call someone back or respond to a message by simply clicking the number on your call log. |
Feature-packed
Your RingCentral account comes with all the features you need to achieve a more cost-effective communications system that gives you the flexibility you need in managing your communications. Learn more... |
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Call Logs
