Establish your brand and project a more professional image with music on hold and custom messages. You can choose from among a wide range of music tracks and messages to play to callers on hold. You can also record your own or have it professionally recorded for you. RingCentral has even partnered with a voice production company to provide you with the option to have greetings professionally recorded.
Target specific customers >>
- Choose which music and messages to play according to the time, day and/or caller ID information.
- Each extension can be customized with its own selection of music and messages.
Provide useful information >>
Use messages on hold to:
- Answer frequently asked questions.
- Give directions to your company office.
- Announce a new product, service or event.
Cut down on customer hang-ups >>
- On-hold music extends the length of time callers are willing to wait on hold.
- Choose to interrupt music on hold at timed intervals.
- Select default or customized voice prompts that encourage callers to wait.