Supervisors can easily configure and tailor important KPIs for the agents, teams, and skill groups they are responsible for, as well as identify who should get notified to take action—all from within the RingCentral team messaging app.
Improve first-call resolution and meet your KPIs with contact center alerts and notifications. Avoid mediocre service and operational inefficiencies with real-time access to critical operational insights.
Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours.
Hi. How can we help you?
A RingCentral sales agent is available to answer your questions: