RingCentral for ServiceNow® empowers your efficiency.


Benefits of ServiceNow:

  • Make or receive calls through your RingCentral phone number directly from within your ServiceNow account.
  • Eliminate the hassle to switch between applications by having a seamless integration between RingCentral and ServiceNow.
  • Get alert notifications within your Glip teams with a ServiceNow alert bot.
available on AppExchange

Enhance personalized interaction with your customers:

  • Click to dial phone numbers from any ServiceNow customer or account; eliminates misdials and speeds up response times.
  • Automatic display of customer information with an incoming call to provide a 360 degree view of who’s calling.
  • Flexible options to create an incident or a new user when a new number arrives.
available on AppExchange

What do I need to use the RingCentral for ServiceNow integration?

  • The RingCentral for ServiceNow integration runs in your ServiceNow account and uses any RingCentral endpoint (desk phone, mobile app, RingCentral for Desktop) for dialing and call handling.
  • You must have an existing ServiceNow account, running Windows XP or above or Mac OS X® Mountain Lion or above.
  • You must have a RingCentral Office Premium or Ultimate plan.
  • Supported browsers: Chrome™ 30 and above, Firefox® 25 and above, Safari® 6.0.5 and above, or Internet Explorer® 11 and above.