ACCESSIBILITY

A better way to work, for everyone

We bring teams and customers together—in a more accessible way.

A visually impaired customer using screen reader support to navigate a RingCentral dashboard
A hearing-impaired manager using the closed captioning feature during a video meeting

Accessibility-friendly team messaging, video meetings, and phone

We put people first in every solution we design. Our highly secure and reliable products are thoroughly tested with advanced human assistive technologies, which meet or exceed digital accessibility standards.

How we make communication accessible

Our multi-year mission is to ensure that people of all abilities can effortlessly communicate and collaborate with one another, taking into consideration all hearing, vision, mobility, and cognitive disabilities.

VPAT Compliance logo

Accessibility features

Our product teams design and develop every feature according to the WCAG 2.0 AA recommendations.

Accessibility settings

Quickly customise font size for easier legibility.

Keyboard accessibility

Navigate all major workflows with common keyboard keys and shortcuts.

Screen reader support

Enable quick navigation for those with vision limitations.

Color and high contrast

Improve readability for everyone, including those impaired with poor eyesight.

TRS 711 service

Our products generally adhere to the TRS 711 communications assistance service.

Voicemail-to-text

Turn on visual voice messages for everyone, including the hearing impaired.

Active speaker highlights

Automatically highlight interpreter and speaker videos, or create a custom view.

Closed captioning

Make meetings more accessible for everyone, including those with language or hearing impairments.

Custom video layouts

Create your own custom video gallery with the choice of several options.

It all starts with an accessible app

The RingCentral app comes with accessibility built directly into its default software interface so that everyone can have an optimised experience right away. No additional configurations or settings necessary.

WCAG 2.0 A & AA Standards logo
GSA Section 508 Standards logo

Keeping our product compliant

We use Voluntary Product Accessibility Templates (VPATs) to evaluate our products against WCAG 2.0 AA and GSA 508.

More resources
Blog: Virtual backgrounds, closed captioning, and more for your video meetings
BLOG

Virtual backgrounds, closed captioning, and more for your video meetings

Press Release: RingCentral Brings Accessible, Mobile Communications to CNIB Foundation
Press release

RingCentral Brings Accessible, Mobile Communications to CNIB Foundation

Document: Frequently asked questions
DOCUMENT
Frequently asked questions

Accessibility documentation*

Report: Accessibility conformance report for admin portal, VPAT (2.4)
REPORT

Accessibility conformance report for the RingCentral Service Admin Portal, VPAT (2.4)

Report: Accessibility conformance report for RingCentral iOS app, VPAT (2.4)
REPORT

Accessibility conformance report for the RingCentral iOS app, VPAT (2.4)

Report: Accessibility conformance report for RingCentral Android app, VPAT (2.4)
REPORT

Accessibility conformance report for the RingCentral Android app, VPAT (2.4)

Report: Accessibility conformance report, the RingCentral web app, VPAT (2.4)
REPORT

Accessibility conformance report for the RingCentral web app, VPAT (2.4)

*Contact your RingCentral sales executive in order to request access to the complete VPAT reports.