Frequently Asked Questions

Can I send faxes to any machine? >>

Yes! With RingCentral Fax, you can send faxes to any fax machine, anywhere in the world.

How long will you store the faxes I receive? >>

Your faxes are kept for an unlimited time, up to 200 faxes, in your online account. All your faxes will also be stored indefinitely in your Softphone inbox.

Can I send faxes from any Microsoft Office application? >>

You bet! You’ll see a RingCentral fax icon on applications such as Microsoft Outlook, Word, etc. When you click the fax button, your document will be converted to a fax and delivered to any fax machine .

Can I block junk faxes? >>

Absolutely. Unlike traditional fax machines, RingCentral enables you to block junk faxes as easily as you block junk email. You’ll save time and money on printing costs.

How do I sign faxes electronically? >>

To sign faxes electronically, start by... Then, fax the signature to yourself, or scan and save it to your hard drive. Once saved, add the file as a "Stamp" in the RingCentral FaxEditor application. You’ll be all set to add your signature quickly next time.

How can I send a fax broadcast to multiple people? >>

In your online account, you can create “groups” of contacts and easily send faxes to them at the same time.

Can I also receive phone calls on my RingCentral fax number? >>

You can upgrade to RingCentral Professional service and use your toll-free or local number for both fax and voice calls. RingCentral Professional is a complete communication solution for small businesses and individual professionals. Like a personal assistant, it will screen, forward, and dial calls, take voicemail, send and receive faxes, and alert you to important messages.