RingCentral Professional™

Toll-free numbers FAQs

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Can I forward my current number to RingCentral? >>

Yes. RingCentral has a provisioning relationship with various major phone companies. You can make all the necessary arrangements directly from your RingCentral account after you sign up.

Can I keep my toll free number if I change providers? >>

Yes! So long as you have paid for at least one month of service, you may keep your number. To transfer your toll free number out of RingCentral, you will need to contact your new provider for instructions. Your account must be active when RingCentral receives the transfer request from your new provider.

How can I get a vanity number (e.g., 800-CALWINE)? >>

Vanity numbers help customers remember your phone number. You can ask for a toll free vanity number for your business. For further information please read our vanity number faq. There is a CDN$ 30 setup fee for vanity numbers.

Can I make international calls using my toll free number? >>

Yes. You can make calls to anywhere in the world and forward your calls to any international number. You can receive international calls to your local number, but not your toll free number at this time.

What if I already have a toll free number? Can I transfer it to my RingCentral account? >>

Yes. You can easily and seamlessly transfer your toll free number to your RingCentral account. This way, you add RingCentral features and benefits to your existing toll free number.