Phone Call Screening, RingCentral Call Control Feature
Have complete control over your phone system with call screening. You get to see all the details on whoever is calling so you can decide whether to answer, reject or send the call to voicemail. This feature also allows you to block specific numbers from calling you based on Caller ID or area code. Likewise, you can set a list of allowed numbers for times when you have to limit the number of incoming calls to your office. You can also view the “hidden” numbers of telemarketers so you can block and prevent them from calling you again.
Identify the caller easily
Even before the call is answered, the Caller ID and other details are displayed on your phone or your Call Controller when you are online. The auto-attendant answers calls and asks callers for more details regarding their identity and purpose of calling. You will then hear the caller through your phone or your computer speakers before you decide on what action you should take regarding the call. You can answer, reject or send calls directly to voicemail.
You can also see the hidden numbers of telemarketers through your Call Controller so you can permanently block them. |
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Permanently block unwanted callers
You can create a black list of unwanted callers to prevent them from calling you again. Likewise, you can create a list of allowed numbers or area codes to limit the incoming calls to your number. |
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Respond to callers through text-to-audio
After identifying a caller, you can enter a quick reply for the auto-attendant to read to the caller. |
Feature-packed
Your RingCentral account comes with all the features you need to achieve a more cost-effective communications system that gives you the flexibility you need in managing your communications. Learn more...
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Call Screening
