RingCentral Office™

Music + Messages on Hold

Ringcentral office - Music + Messages on Hold Overview

Keep callers entertained and informed with music and messages on hold.

Target specific customers >>

  • Choose which music and messages to play according to the time, day and/or caller ID information.
  • Each extension can be customized with its own selection of music and messages.

Provide useful information >>

Use messages on hold to:

  • Answer frequently asked questions.
  • Give directions to your company office.
  • Announce a new product, service or event.

Cut down on customer hang-ups >>

  • On-hold music extends the length of time callers are willing to wait on hold.
  • Choose to interrupt music on hold at timed intervals.
  • Select default or customized voice prompts that encourage callers to wait.

MORE FEATURE DETAILS